We make it our mission to offer the best service possible, so if you're unsure on something or having a few problems on the website, don't worry! The following pages are here to try and assist with any queries you may have.
If our help area has not been able to assist with your query you may contact our customer service team directly. Our customer service representatives are available Monday to Friday, 9am to 6pm, excluding Bank Holidays.
If you are an existing ShopTo account holder you can create a customer support ticket through your account or email firstname.lastname@example.org. One of our representatives will strive to respond as soon as possible and deal with your query. To access the contact centre please click here.
+44 (0) 844 318 1328
Calls cost 5p per minute from the UK. Calls from mobile phones and some other networks may vary. Call outside the UK will be considerably more. Hours of Operation: Monday to Friday, 9am to 6pm.
+44 (0) 1344 451 447
Unit 2 Western Centre(Western Road)