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Bioware email fans regarding hacked server

Bioware have today issued an email to users informing them that an old server has been hacked and user data compromised.

According to the email a decade-old BioWare server system supporting the Neverwinter Nights forums was the source of the hack.

Here’s what Bioware had to say:

We recently learned that hackers gained unauthorized access to the decade-old BioWare server system supporting the Neverwinter Nights forums. We immediately took appropriate steps to protect our consumers’ data and launched a thorough ongoing evaluation of the breach. We have determined that no credit card data was compromised from the servers, nor did we ever have or store sensitive data like social security numbers. Our investigation shows that information such as user names, encrypted passwords, email addresses, mailing addresses, names, phone numbers, CD keys and birth dates from these forum accounts on the system may have been compromised, as well as other information (if any) that you may have associated with your EA Account. In an abundance of caution, we have changed your password to ensure account security. Please visit this …. to reset your password immediately.

We take the security of your information very seriously and regret any inconvenience this may have caused you. If your username, email address and/or password on your EA account are similar to those you use on other sites, we recommend changing the password at those sites as well. We advise all of our fans to always be aware of any suspicious emails or account activity and report any suspicious emails and account activity to Customer Support at 1-877-357-6007.

If you have questions, please visit our FAQ at http://support.ea.com/app/answers/detail/a_id/5367/ or contact Customer Support at the phone number above.

Aaryn Flynn Studio GM, BioWare Edmonton VP, Electronic Arts

If you haven’t received this email then we would suggest you visit the site and reset your password anyway.


Edited On 24 Jun, 2011

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