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Nintendo issues 3DS statement

3DS Users experiencing a “black screen of death,” should download the latest system update, that’s the advice from Nintendo.

A statement sent to Eurogamer by the firm states, “If anyone is experiencing any problems with their Nintendo 3DS console, we recommend that in the first instance they download and install the latest system update, now available online.

“If the problems still persist we recommend they contact their local Nintendo Customer Service centre to investigate the problem further.”

In addition to this, Nintendo’s UK PR boss Rob Saunders has made an official statement on the MaxConsole forums (via VG247) in relation to complaints about headaches and discomfort brought about by using the 3D mode on Nintendo’s new handheld.

“We have shown Nintendo 3DS at multiple events around the world to literally hundreds of thousands of people and have received very few negative comments,” said Saunders.

“As with anything that requires focus, from reading to staring at a computer screen, taking breaks frequent breaks is always recommended. When viewing any kind of 3D images (TV, movies etc.), some people might experience minor discomfort.

“The effects are short term and have no lasting effect, in fact most players can continue after taking a short break. The Nintendo 3D was designed with a 3D depth slider that lets users adjust the 3D effect to a level that suits them for optimum enjoyment.”

Complaints regarding the device seem to be at a minimum at the moment, however as with all new launches, there are bound to be a few teething problems.

Edited On 28 Mar, 2011

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