Maxis General Manager Lucy Bradshaw has said in an internal memo that critics are right to slate SimCity due to it's launch problems, however she still feels that the team has done a fantastic job with the game, which hopefully players will soon see for themselves.
"The rollout in North America has been challenging," wrote Bradshaw in the memo which was acquired by Polygon. "It's also now evident that players across Europe and Asia are experiencing the same frustration.
"I'd like to say that it's not fair that the game score shouldn't be punished for a server problem. But it is fair. SimCity is an online game and critics and consumers have every right to expect a smooth experience from beginning to end.
"I and the Maxis team take full responsibility to deliver on our promise."
It seems that at the moment EA's decision to make this game online only has backfired, although to be fair neither me nor Colin have experienced any issues with the game as of yet.
We'll have a review for you next week.