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Microsoft issues apology for Xbox Entertainment Awards security breach


As you may know, Microsoft recently launched the Xbox Entertainment Awards, although it wasn't long before the website decided to hand out people's security details. Well today Microsoft has issued an apology for this error and has issued those affected with 1600 MS points.

Here's the letter you can expect to receive if affected.

Hello,

Thank you for supporting and voting in the Xbox Entertainment Awards.

Unfortunately, I'm writing today to share information about a technical error we experienced on Tuesday 19th March with the Xbox Entertainment Awards voting app available on our UK Facebook page. The voting app inadvertently disclosed a limited amount of participants' personal data for a brief time to a non-public web page. We took immediate steps to remove the application from its UK Facebook page and sincerely apologise for the error.

The information available for that brief time was generated from the prize draw form you filled in and was limited to your name, email address, Gamertag and date of birth. No other information was recorded or available. The information disclosed cannot be used to directly compromise your Microsoft Account. However, to ensure that you have the appropriate security in place on your Microsoft Account we highly recommend you visit www.xbox.com/security. If you have not already done so, use the information there to set a strong password on the Microsoft Account and to add or update additional security information. Further information can be located at Microsoft's Safety & Security Centre at www.microsoft.com/security.

We have removed the "Xbox LIVE Awards Programme Competition" element of the Xbox Entertainment Awards and have closed this Facebook prize promotion. To apologise for any inconvenience this technical issue and the withdrawal of the Xbox LIVE Awards Programme Competition may have caused we are, as a gesture of goodwill, providing you with 1600 Microsoft Points which can be redeemed for TV shows, movies and games to enjoy on your Xbox 360 console, tablet or PC.

I've already changed my security details as I was one of those who voted in the awards. If you have not done so then I suggest you do now.

Edited On 22 Mar, 2013

Comments
( 30 )
Loli-Nox-Tan's avatar
Loli-Nox-Tan 4 years ago
Well as long as no one has got hacked (myself included going to set my Xbox up to look) 1600MP is a not bad apology
Dead's avatar
Dead 4 years ago
Just redeemed my points, bit of a result there really.
Anonymous user's avatar
Scott 4 years ago
Just redeemed my points :), now to decide what to buy.
Loli-Nox-Tan's avatar
Loli-Nox-Tan 4 years ago
How do you get your points?
Dead's avatar
Dead 4 years ago
They email you a code.
Loli-Nox-Tan's avatar
Loli-Nox-Tan 4 years ago
Not got a e-mail yet
LFC Bywater's avatar
LFC Bywater 4 years ago
I haven't recieved an email yet either? Have i got to apply for them or anything?
Whitey's avatar
Whitey 4 years ago
Wish i knew about this sooner, i just bought points to get the Gears judgement season pass for 1600! I get my points back at least, but could of saved me some money.
LFC Bywater's avatar
LFC Bywater 4 years ago
Got mine :D Dunno what to spend them on though, Must.. Resist.. Fifa.. Packs... GGrrrraahahh
Whitey's avatar
Whitey 4 years ago
Also, why would you need to change security or anything, no passwords were leaked so not like you're going to get hacked.
Loli-Nox-Tan's avatar
Loli-Nox-Tan 4 years ago
Nope still nothing
Dead's avatar
Dead 4 years ago
No idea what to buy with mine, will have to check out the marketplace over the weekend.
LFC Bywater's avatar
LFC Bywater 4 years ago
Just had a scan through the Games on Demand section and most of the games are 1840 MSP, Only a selection of ones are under 1600. Arcade game it is then.
Loli-Nox-Tan's avatar
Loli-Nox-Tan 4 years ago
Minecraft?
LFC Bywater's avatar
LFC Bywater 4 years ago
Already have it. But yeah that's 1600
Loli-Nox-Tan's avatar
Loli-Nox-Tan 4 years ago
Crysis 1?
Shoxy85's avatar
Shoxy85 4 years ago
The one time I wish I still had Facebook!
LFC Bywater's avatar
LFC Bywater 4 years ago
I caved and spent it on Fifa packs, Regretted it instantly lol
Loli-Nox-Tan's avatar
Loli-Nox-Tan 4 years ago
Well at least you can spend it on something I have yet to get my blooming e-mail
LFC Bywater's avatar
LFC Bywater 4 years ago
Maybe check your junk bit? might be hiding in there.
Loli-Nox-Tan's avatar
Loli-Nox-Tan 4 years ago
Nope it's not there
Whitey's avatar
Whitey 4 years ago
I've still not got an email either, where my points MS?
Loli-Nox-Tan's avatar
Loli-Nox-Tan 4 years ago
Still nothing
Dead's avatar
Dead 4 years ago
You did actually enter the competition and not just vote on the games, didn't you?
Loli-Nox-Tan's avatar
Loli-Nox-Tan 4 years ago
I can't remember, how did you enter the competition?
Loli-Nox-Tan's avatar
Loli-Nox-Tan 4 years ago
Ha I just went back to the page and all my votes have been change to FIFA and COD
Dead's avatar
Dead 4 years ago
Can't remember, too long ago.
LFC Bywater's avatar
LFC Bywater 4 years ago
It was after you had voted, it prompted you to enter details in order t try and win the Halo 360
Loli-Nox-Tan's avatar
Loli-Nox-Tan 4 years ago
That didn't pop up then oh well
Pyroloveridge's avatar
Pyroloveridge 4 years ago
skipped the compo lol, wish i hadn't now

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