Ordering
Pre Orders
Paid pre-order terms
- If you decide to cancel a paid pre-order funds paid will appear in your ShopTo.Net account balance. If you wish to have this refunded back, you need to message us through the live chat.
- In the event of a pre-order price being dropped, we will credit the difference paid back to your ShopTo.Net account balance upon the item shipping.
- Once a paid pre-order has been made due to the different costs of our various delivery options you are not able to change the delivery method selected. If you would like to change your delivery method please cancel and re-order.
Pre-order price guarantee
- Sometimes between pre-ordering an item and its dispatch a product's price can change. However, with our pre-order price guarantee should the price of an item increase after you've placed your pre-order we will honour your original price! The price you pay will be listed in your pre-order basket.
- Should we reduce the price of a pre-order, we will also automatically reduce the cost of your pre-order to this.
- Please note in the event of an obvious pricing error this offer does not apply and we will notify you of this via e-mail. Our decision on if to honour a price in these circumstances is final.