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Help & Settings
Contact us
We make it our mission to offer the best service possible, so if you're unsure on something or having a few problems on the website, don't worry! The following pages are here to try and assist with any queries you may have.
If our help area has not been able to assist with your query you may contact our customer service team directly. Our customer service representatives are available Monday to Friday, 9am to 6pm, excluding Bank Holidays.
General information
Postal address
ShopTo.Net
Unit 2 Western Centre (Western Road)
Bracknell (Berkshire)
RG12 1RW
UNITED KINGDOM
Phone
+44 0344 318 1328
Calls cost 1p per minute from the UK. Calls from mobile phones and some other networks may vary. Call outside the UK will be considerably more. Hours of Operation: Monday to Friday, 9am to 6pm.
Contact centre
If you are an existing ShopTo account holder you can create a customer support ticket through your account or email support@shopto.net. One of our representatives will strive to respond as soon as possible and deal with your query. To access the contact centre please login got to My account > HelpDesk and create a support ticket.
