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Thank you for visiting our website and considering the purchase of our listed products. Our use of your personal information on this Website, when your account is created, and any other interaction between us, is governed by this Privacy Policy.
Tradeto Limited (referred to as ShopTo.Net, we, us or our) recognises the importance of safeguarding your personal information. This Privacy Policy explains how and why we collect and use personal information, and what we do to ensure it is kept private and secure. We are committed to ensuring that your privacy is protected. The personal information you provide when using our website will only be used in accordance with this Privacy Policy.
This policy covers the following topics:
Our Privacy Policy does not apply to companies that may advertise our website, or to products and services offered by other companies, including those which refer business to ShopTo.Net, except as otherwise provided in this Privacy Policy.
We are Tradeto Limited (company number 85535), trading as ShopTo.Net, registered in Jersey Channel Islands. We use the services of Skream Ltd (Company number 04468861) registered in England & Wales, as care of our UK Handling Support. For the purposes of data protection law, Skream Ltd is the controller of the personal information held about you, this means they have a fiduciary duty to make sure that your rights are protected when we use it and share it. If you have any questions about our Privacy Policy, please write to Skream Ltd Care of ShopTo, Venture House, 2 Arlington Square, Downshire Way, Bracknell, RG12 1WA.
When purchasing from our webshop www.shopto.net we require the following information to register your account:
In addition, we may collect information from you when you communicate with us or our Customer support service (in writing or verbally) or when you participate in any survey, promotion, or competition we may run.
We may use some of this information, combined with other information we collect about your spending behaviour and products purchased, to create a profile of you to understand your preferences.
We may also collect information from your computer or device in relation to your use of our website such as IP address, activity logs, cookie and browser identifiers, operating system identifiers, and location identifiers, which help to identify and/or deter fraudulent/suspicious activity on our website.
We do not collect any “special category data” about you, such as your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, criminal convictions or offences, information about your health, and genetic and biometric data, or any other personal data revealing or concerning such types of data.
We use the following cookies:
We will process your personal information to the extent necessary to:
Under data protection laws, we have to have a legal justification to process your personal information, called ‘lawful bases’. The lawful bases we rely on for processing your information are:
We will only keep your personal and transactional information for as long as HMRC legally requires for financial or accounting requirements. Per statutory requirement, HMRC requires records to be held for up to a minimum of six years.
Your personal information will predominantly be stored in electronic form in secure cloud-based data centres located in the United Kingdom that may be owned by third parties. Your personal information may also be stored in paper form. All such information whether electronically or physically stored is kept secure using generally accepted standards of security (e.g. encryption).
You can request access to your personal information by contacting us using the details in section 1. We do not charge for such access unless you make excessive or unfounded requests.
We want you to remain in control of your personal information. Part of this is making sure you understand your legal rights, which are summarised as follows:
If you want to exercise any of these rights, please contact us using the details given in section 1. There are exceptions to the rights above and, though we will always try to respond to your satisfaction, there may be situations where we are unable to do so. We encourage you to look at the UK Information Commissioner’s Office website for detailed information about your privacy rights and our obligations as a controller of your personal information.
If you are not happy with our response, or you believe that your data protection or privacy rights have been infringed, you should contact the UK Information Commissioner’s Office, which oversees data protection compliance in the UK. Details of how to do this can be found at www.ico.org.uk.
We do not sell or provide access to your personal information to third parties for them to market directly to you. However, we may share your personal information with third parties for the following purposes:
We may anonymise your personal information (meaning that you can no longer be identified from it) and use the anonymised data for statistical and analytics purposes (for example, to identify and understand trends about the general use of our services). We may sell, distribute and/or disclose anonymised data to retailers and other third parties. We may also publish anonymised data publicly.
We do not share personal information with any other companies, organisations, or outside individuals unless we have your consent or a legitimate interest to do so.
Except as set out in this Privacy Policy, we normally only store personal information within the United Kingdom. If one of our subcontractors (such as a payment processor) needs to transfer it outside of the United Kingdom then we will take steps to ensure adequate levels of privacy protection, in line with UK data protection laws.
For security purposes, we do not keep or hold your full debit or credit card data. We use established payment gateway providers to process payments. Our payment gateway providers adhere to a comprehensive set of requirements created by the Payment Card Industry Security Standards Council for ensuring the safe handling of sensitive customer debit and credit card data. Our payment gateway providers are Level 1 Service Providers and are compliant with PCI DSS Version 3.2 standard.
We may amend this Privacy Policy from time to time by posting a revised version on our Website with the effective date of any amendment (which will be stated at the top of this Privacy Policy). If you continue to use our Website following the effective date of any amendment, then you will be deemed to have read and understood the amendment to this Privacy Policy. If you do not accept any amendment to this Privacy Policy, you must contact us using the details in section 1 – you will not be penalised by us, but you should no longer use the Website.